PDCRx July 2019 Newsletter

PDCRx July 2019 Newsletter

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PDCRx JULY 2019 NEWSLETTER

Did You Know…

THINKING REIMAGINED FREE COPY

Get Your FREE Copy of Thinking Reimagined!


Did you know that our very own Executive Vice President and Founder, Dr. Mark Lewandowski, recently released a thought-provoking book called Thinking Reimagined? This book is a guide to assist you in your personal pursuit to lead hospice into an amazing and rewarding future. 

“The human capacity to continue to grow and develop mentally has no bounds outside of self-imposed limitations. Critical thinkers can become highly creative thinkers given the right tools and environmental modifications. People who doubt the value of their ideas can become real innovators within organizations and communities by simply learning how to employ their ideas into a system. Impactful ideas for growth, change and success are already in the corners of your mind waiting to be discovered.”    - Mark Lewandowski

Want to read more about how to employ your ideas and innovate your hospice?  For a FREE copy Contact: Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

What does Hospice do about Insulin?


Insulin is one of those controversial hospice medications when it comes to deciding coverage.
 
However, let’s think through this more systematically and objectively…
Who covers the cost of insulin?

1.   Is the diabetes related to the primary diagnosis?

        a.     It can most likely be considered related in patients with CHF, end-stage    renal, coronary artery disease, or cerebrovascular disease.
                 i.     In this case, if there is clear evidence that tight glycemic control is necessary to the primary diagnosis, the hospice should cover the insulin.

         b.     It may or may not be the case if the primary diagnosis is peripheral artery disease when the peripheral artery disease is directly impacting the prognosis. This also would apply to patients with peripheral artery disease which results in a gangrenous limb.

Continue Reading…
Read Full Article
MEET OUR STAFF
TAYLOR BRADSHAW
Meet
Taylor Bradshaw

Accounts Manager

Taylor has been an Accounts Manager at PDC since September of 2018. She grew up in Tulsa, Oklahoma and loves watching Tulsa grow into a place full of creativity and fun things to do. Taylor loves live music and local bands, her beautiful puppy Jenny, being in the sunshine, and taking her kayak to the lake. She enjoys trying new restaurants and loves hanging out with her family and friends. Her favorite part of working at PDC would be the team she gets to work with and attending conferences which allows her to share what a wonderful company PDC is with hospices across the nation.

Thank you for all that you do Taylor!

Let's Talk?

Would you like a refresher on the hospice requirements in order to work with PDC, such as sending us Face Sheets, Medication Profiles, and patients that are no longer on service with you?

We are happy to schedule an in-service with your hospice to go over this and much more.

Throughout a 30 minute or less in-service we can cover the process of making sure PDC has all of the necessary patient information, as well as touching on Shared Work (where we post your invoices, reports, clinical guidance, and medication reviews), and PDC Reporting (a portal that allows you to run real time reports, such as your Active Patient Report, Non-Formulary Report, Delivery Report, and much more).

If you are interested in scheduling an in-service, email Taylor Bradshaw at taylor@pdcrx.com or call her at 918.516.7372.

Just For Fun… 

HAPPY 4TH OF JULY-
HAPPY FOURTH!!!
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Copyright 2018 | Palliative Drug Care | PDCRx.com

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PDCRx May/June 2019 Newsletter

PDCRx May/June 2019 Newsletter

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PDCRx MAY/JUNE 2019 NEWSLETTER

Did You Know…

Did you know that PDC likes to keep it simple?


We require Patient Demographics and a Complete Medication Profile so that we can provide you what we have promised, money savings and consolidated billing. This might sound tedious, but we like to make it convenient. We offer four different options when it comes to sending PDC your patient information:
  1. FAX: 888-901-9286
  2. Secure Email to our Customer Service Team: cs@pdcrx.com
  3. Upload Online to PDCRx Secure Website, Sharedwork: pdcrx.sharedwork.com
  4. Call Customer Service: 888-901-2092

Need access to Sharedwork or would you like more information on how to send PDC your patient information? Reach out to Taylor Bradshaw by phone at 918-516-7372 or by email
Contact: Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

Big changes are
coming, folks!


So for those of you who don’t send us patient med sheets on a regular basis, I strongly encourage you to do so!
 
Here are a few major reasons why this is important:
  1. Cost containment – With the med sheets, we are able to enter into our system all medications that are specified as either “covered” or “not covered” according to the patient’s diagnosis and the hospice’s prescribing preferences. When we enter something as “not covered” this keeps it from running through at the pharmacy and being billed to the hospice.

Continue Reading…
Read Full Article
MEET OUR STAFF
Patty Newman
Meet
Patty Newman

Customer Service Representative

Meet one of our wonderful Customer Service Representatives, Patty Newman! You know the saying “you can always hear a person’s smile through the phone”? Well, when you call Patty, that’s exactly what you get! She started working for PDC on July 1, 2010. Patty’s passions include her love for dogs and being the full-time caregiver to her 14-year-old goddaughter. In her free time, she enjoys being with friends and family, fishing, and a good bonfire!

Thank you for all that you do Patty! We sure appreciate you!
We Offer Continuing Education
for FREE!
PDCRx offers Relias Learning to all of our hospices for no additional fee.

Your staff can earn CEU’s through this platform and learn along the way. As a Supervisor, you are able to assign certain courses to your staff, you can create training plans, print certificates, track completion, and you can even create your own courses. We are going to start highlighting a few courses each month so that you can see a glimpse of the 711 courses offered through Relias Learning.
Relias Client Login


Relias Course’s of the Month:
  • Certification Preparation Course for Hospice Aides
  • ELNEC Geriatric Module 9: Final Days
  • Employee Wellness – Stress Management
  • Essentials of ICD-10-CM Diagnosis Reporting for Hospice Providers

Just For Fun…

39 and Feel Great
Clearly Photoshopped
WATCH THIS-
Watch this Video

Where Will PDC Be This Month?

MAY TRAVELS
JUNE TRAVELS
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Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx April 2019 Newsletter

PDCRx April 2019 Newsletter

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PDCRx APRIL 2019 NEWSLETTER

Did You Know…

Local Pharmacy

Did you know that Palliative Drug Care prefers local pharmacies?


PDCRx believes in paying the pharmacy fairly as well as building a connection with the pharmacy.

We have worked with pharmacies across the country and have been referred by such pharmacies to hospices nationwide time and time again. PDCRx is not limited by the current pharmacies we have in our network and has the ability to increase our network of available pharmacies for your hospice. We are open, willing, and excited to working with all pharmacies as we, as well as your hospice, grow. We will work with you to select the best pharmacy options as well as the best pharmacy charges.
 

Do you have a topic for Clinical Material that you would like to see covered? Contact: Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

How Can We Contain Non-Hospice Scripts

Does your hospice have problems when working with Facilities and what process do you have for fixing it?…

Have you ever experienced this scenario:
It’s time to review your hospice invoice and notice that your COPD patient in the long-term care facility has apparently been ordered non-hospice covered medications that aren’t congruent with the Hospice Plan of Care related to the patient’s terminal lung condition…

Continue Reading…
Read Full Article
MEET OUR STAFF
Melody Myers
Meet
Melody Myers

Clinical Assistant

Meet our wonderful Melody! She has been a crucial piece of the PDC team since 2010. Throughout this time, she has learned a lot about the company, and she looks forward to continuing her growth with PDC while investing her time into its future. She was first a huge help on our PDC Customer Service Team, and now she is now a Clinical Assistant to our Doctor of Pharmacy. Mel, as we like to call her, was born and raised in Tulsa, Oklahoma. She graduated from Memorial High School. She has a wonderful daughter and is a proud grandmother of two grandkids, both girls. In her spare time, she enjoys reading a good book, dancing, and hanging out with friends and family. A fun fact about Mel is that her family is a descendent of the great novelist, Nathanial Hawthorne.

Thank you for all that you do Melody! We sure appreciate you!

Just For Fun…

Are you having a hard time coping with the hospice journey?

Whether you are a hospice nurse, someone that was recently diagnosed, a patient currently in hospice or about to be, or a family member trying to cope through this time- no matter where you find yourself in the hospice journey... these should be comforting resources.
 
  • When Breath Becomes Air by Paul Kalanithi
    • This book is a memoir written by a young neurosurgeon faced with a terminal cancer diagnosis who attempts to answer the question, “What makes a life worth living?”
 
  • Being Mortal: Medicine and What Matters in the End by Atul Gawande
    • Here is a great read for hospice staff. Gawande, a practicing surgeon, addresses his profession's ultimate limitation, arguing that quality of life is the desired goal for patients and families.
 
 
 

Where Will PDC Be This Month?

JOIN US HERE!
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Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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You can update your preferences or unsubscribe from this list

PDCRx March 2019 Newsletter

PDCRx March 2019 Newsletter

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PDCRx MARCH 2019 NEWSLETTER

Did You Know…

Did you know that PDCRx provides Clinical Material for you and your hospice team?


In each newsletter we produce, we include a “Clinical Pearl” or educational material covering a wide range of topics. We then turn the Clinical Pearl into a PowerPoint that can be easily shared with your hospice team to further education. Developed by the PDCRx Clinical Team, these resources are readily available at your fingertips through your PDC Shared Work account.
We are constantly looking for feedback and/or topics that you would like to see covered or that you think your hospice would benefit further from.

Here is a list of Clinical Material that we have already prepared:

•    How to Have the Difficult Conversations
•    Do We Still Need All of These Meds?
•    Everybody Gets A Zofran!! But should they…
•    Pain Management and Opioids
•    Methadone Utilization
•    Deciding Appropriate Medications for End of Life


Would you like access to these but don’t have a Shared Work account? Or, do you have a topic for Clinical Material that you would like to see covered? Contact: Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

What is “Total Pain”?…

Ever had a patient who you felt you had to continually go up and up and up on the pain and anxiety meds? Well…there is a good chance the “pain” is not just physical pain. According to Dame Cicely Saunders, there are multiple facets of pain that can all manifest in the form of physical pain:

1.    Psychological …
2.    Spiritual …
3.    Social …
4.    Physical …

Continue Reading…
Read Full Article
MEET OUR STAFF
Meet
Louise Jordan

Pharmacy Developement & Operations Specialist
 
Louise is a mother of 1 beautiful daughter (Kathrine) and grandmother of 3 very handsome boys (Braiden 3, Eli 1 and the newest addition Isaac 2 weeks old) and 1 dog Babi who thinks he owns the house and everything in it!!!
Louise started as a Customer Service Rep after a year was offered the position of Customer Service Manager, which she gladly accepted, after 5 years of it she was ready for a change, she is now the Pharmacy Development & Operations Specialist.  Louise has been with PDC for approximately 7 years, she is originally from Canada…yes PDC loves Canadians.  She is from Gatineau, Québec, her first language is French and yes, she, like Brent loves Tim Horton coffee and donuts.  What brought her to Tulsa, OK you ask…her husband Philip.  They met more than 20 years ago and will be married 19 years in July.

In her spare time Louise loves to spend time with her family, loves to cook and share recipes.
 

Just For Fun…

Where Will PDC Be This Month?

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Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx February 2019 Newsletter

PDCRx February 2019 Newsletter

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PDCRx FEBRUARY 2019 NEWSLETTER

Did You Know…

PDCRx Fun Lady Image
Did you know that there is a meaning behind the PDC Fun Lady/mascot?

At Palliative Drug Care, we always keep the patient in mind. Many of our employees have either worked one-on-one with patients in palliative care or have had a family member in hospice. Life will end for all of us at some point, as harsh as that may sound, but that is why it is called the “circle of life”. To us, this lady represents someone who enjoys their final years, their final days. We may not all be able to dance around, some of us may not be able to remember, and others of us will need constant monitoring. We don’t all end up in the same mental and physical state during our final days, but we will all want a level of care that makes us feel like this lady looks. She looks happy and she looks cared for.


For more information, contact
Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

Difficult Conversations Image
How to Have the Difficult Conversations…
Do you understand the difference between palliative care and hospice? If not, let me give the quick schpeel, then I’ll talk more about how to have these super hard discussions regarding a patient diagnosis, prognosis, etc.

Palliative care is the aggressive symptom management for anyone with a chronic or severe illness. With that being said, all hospice care is palliative care, but not all palliative care is hospice. This means that you can STILL be receiving palliative care (aggressive symptom management) even while aggressively treating your chronic or terminal illness. An example of this would be a cancer patient who is wanting to continue to pursue chemo/radiation treatments, but needs more assistance with symptoms – in walks palliative care!


Continue Reading…
Read Full Article
MEET OUR STAFF
Mark and his wife Sara Image
Mark with his wife Sara

Meet
Mark Lewandowski,
Ph.D.
Executive Vice President and Co-Founder
 
Mark Lewandowski started his career at age 16 learning to sell expensive custom suits from one of the great clothiers of his time.  Frustrated with working for minimum wage and making other people rich, Mark and his college roommate started a window cleaning business that still remains today.  While running the window cleaning company for 8 years, Mark learned the art of closing the sale and leveraging relationships to radically grow small business.  IBM called and Mark took a job in Sales in 1988 which proved only that he was not meant for big corporate crap.  
While working in his 20s, Mark completed an MBA and a Ph.D. in Management with an emphasis in Idea Generation and Creativity.  Mark was lucky enough to be mentored by great minds such as: Gene Swearingen, Rinne Martin, Harry Coblenz and business leaders such as Jim Bigl, Mark Wright, Bert Brodsky, and Jeff Walker.  

Mark knew that to achieve his life goals he needed to continue specialized education beyond the doctoral work.  He did his Certified Mergers and Acquisitions Advisor credential at Loyola of Chicago and at age 51 completed the Innovation and Entrepreneurship Program from the Stanford University.
Using life experiences, education and great mentors to his advantage Mark has served in leadership roles at Interchange PMP as President, NMHCRX as Senior Vice President, and currently is serving as CEO for three companies in the healthcare claims processing space.  

Mark’s passion is teaching and leading brilliant minds to discover the secrets of business success through the Mind Your Business Show radio show and his Podcast at DRMARKLEW.COM.
 
Just For Fun…

Love Stories…

It was a beautiful springtime day, the birds were chirping melodious sonnets, whimsically dancing through the effervescent sky. A homeless man resembling a pied piper lead me to the magical land called Reasors—a beautiful oasis with all of life’s needs in the desert landscape we call Tulsa. The produce isle called to me like a siren to Homer. As it turned out, that wasn’t the isle calling me, it was an angel sent from above. Named Angel. As I couldn’t help but lock eye’s with her pulchritudinous eyes that dazzled the room and her captivating smile that would warm you up on a cold day in Chicago. It was at that instant that I believed in love at first sight. Cupid had struck me with his arrow.
JMac and Angel
Jonathan McIntosh
 


We met when I was probably 5 years old, not knowing I would fall madly in love with him, because my sister and I would always go over to our cousins (Jordan & Brennen + their brother) and play outside! He lives about 4 houses down from them—at the end of the street, while my cousins were in the middle of the cul-de-sac. Fast forward 12 years and I see him at the high school I transferred to my junior year! We recognized each other and it started our friendship back over after all the years. Towards the middle of basketball season we started dating, but sadly broke up 3 months later, due to him going off to college. We only dated for a couple months, but my heart was so broken and I had no clue why…little did I know God had something better in store for us! As time went by, before I knew it, I was graduating high school and planning to play college basketball in Kansas at a school that just so happens to be an hour away from him. Summer of 2014 started off very rocky due to a break up with my, then, boyfriend but in comes Jordan guns blazing hahah! We started talking again and on November 22nd, 2014 he asked me to be his girlfriend. We have been together ever since and I can’t imagine my life without him ❤ Side note/super cheesy note: he chose 11/22 because he knows those are my favorite numbers.  We ALWAYS write notes to each other for Valentine’s day and save them for our future old selves to read later on in life.                
Ashlyn and Jordan
Ashlyn McBride
 

Jason (my then boyfriend of 10 months) asked me to come pick him up from class at Oklahoma State University after he was finishing a GIS project. I honked at him, because it was October and cold. He then came to the door of the car, all dressed up, and asked me to walk with him. It was just after dusk and he walked me to the front of the Student Union at OSU (where they was incredible lighting and beautiful landscaping) where he asked me to go open a large box. I did, and there was a tiny, baby chocolate lab puppy! I was ecstatic…but when I held her up to the light to get a better look, I saw a diamond ring and turned around to see him kneeling then he asked me to marry him. We then got married 4 weeks later with an ice chest of Coors Light surrounded by our closest friends and family. It’s now been 13+ years.
Jaymie and Jason
– Jaymie Wilson
Where Will PDC Be This Month?
PDC JOIN US here in Feb
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Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx Newsletter January 2019

PDCRx Newsletter January 2019

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PDCRx JANUARY 2019 NEWSLETTER

Did You Know…

PDC has been helping hospices all over the nation… for 20 years!!

As one of the very last family-owned and operated hospice claims processors, PDC continues to thrive. It was 2001 when our founders (Paul Hagen & Mark Lewandowski) heard about a hospice that was struggling with the high cost of prescription drugs. With already existing knowledge of the prescription medication industry, Paul and Mark put their expertise to good use and formed a new company (PDC). The service PDC provided then is just as simple as it is today. Our company helps hospices acquire medications from the pharmacy at a fair price while ensuring a high level of patient care through innovative palliative solutions. Needless to say, Mark and Paul fell in love with the hospice industry.

Today, our company is built on the virtues that Mark and Paul started back in 2001. We truly believe that being personal is the only way to do business in the hospice industry.


For more information, contact
Taylor Bradshaw at taylor@pdcrx.com
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Clinical Pearl…

Do We Still Need All
Of These Meds?!?
We have talked about the concept of polypharmacy before – taking multiple medications daily for the same symptoms and/or treatments. This is a particularly large issue in hospice due to both cost and the time consumption. Not only is it difficult for the caretakers to keep track of multiple medications and timelines, but as the patient in hospice progresses toward the end of life, they likely can no longer swallow pills and/or appropriately utilize inhalers. Therefore, for these reasons alone we should limit the medications and conduct thorough, and well educated, medication reviews upon admission to hospice as well as with any change in condition or cognition.

So…as we all know…this is easier said than done.

For patients with end-stage chronic illnesses, i.e. COPD, they have often been on the same regimen for years and therefore are not willing or open to changes in their current therapies…especially inhalers!

This is when we, as knowledgeable and confident hospice providers, need to step in to explain the pros and cons of multiple therapies.


Again, easier said than done.

Continue Reading…
Read Full Article
MEET OUR STAFF
Meet
Jaymie Wilson,
MSN, APRN-CNP, ACHPN

Clinical Account Manager
 
Jaymie, being a huge super nerd and school addict, completed her first degree in nutritional sciences from Oklahoma State University. After teaching for a bit, she went on to complete her BSN at The University of Tulsa where she then went on to work in critical care. After 8 years in the ICU, she was invited to join an inpatient palliative care team where she found her passion for advanced care planning, palliative care, symptom management and hospice education. She didn’t stop there! In 2015, she completed her advanced practice degree from The University of South Alabama and became an Adult-Gerontological Acute Care Nurse Practitioner. In June of 2017, Jaymie joined the PDC team as the Clinical Account Manager where she continues to work towards nursing education on end-of-life care. As the powerhouse she is, Jaymie is also the author and brains behind our blog!

Jaymie is truly a jack-of-all-trades. At work, she is a problem solver, leader, wealth of knowledge, and the epitome of patient care. In addition to being one of the fearless leaders of the PDC team, Jaymie is a dedicated mother and wife. She stays busy keeping up with her 2 daughters – Haylee (8) and Emma (2), as well as a 13 year old lab named Charlie, and her husband, Jason, of 13 years. (Jason proposed to Jaymie with their dog, Charlie!) When not in the office, Jaymie can be found boating at the lake, traveling, doing her best to be the “cool leader” in the youth group at her church, or attempting to be fit at the gym.

Jaymie is extremely passionate about sharing her knowledge through medical mission trips. In June of 2018, Jaymie went on the medical trip of a lifetime where she partook in a mission with Empower Tanzania (ETI). ETI works in partnership with rural communities and other organizations to facilitate activities that measurably and sustainably improve the lives of Tanzanians. She describes this trip as “incredibly eye-opening” and she is a proponent of everyone having this experience at least once in their life.

Jaymie embodies the values of a good leader, caring coworker, passionate nurse, dedicated mother & wife, youth group leader, and a mission trip warrior.

We are so lucky to have you on our team!
 
Just For Fun…

As the holiday fun sizzles out and 2019 begins, it is time to create new goals and new resolutions for the NEW year!

Here are a few of the New Year’s Resolutions had by PDCrx employees:
  • My resolution is to be able to say “no” to at least 75% of the sweets I see!
     
  • My resolution is to drink more whiskey and get a tattoo
     
  • Remember to brush my teeth at least once a day
     
  • My resolution is to drink more water each day and to finish a new book each month
     
  • Get FIT!
     
  • Drink more H20
     
  • Perform a random act of kindness once (or more) a month to a stranger
     
  • Sleep more
     
  • Utilize the YMCA membership
     
  • Practice being present
     
  • To be healthier in every way (mentally, physically, spiritually)

 
Where Will PDC Be This Month?
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Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx December 2018 Newsletter

PDCRx December 2018 Newsletter

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PDCRx DECEMBER 2018 NEWSLETTER

Did You Know…

We love engaging in our community and the communities that encompass the Hospices we serve!

Take a look at how PDCrx has contributed to special causes throughout 2018:
  • PDCrx donated to the Tulsa Girls Art School, where our President, Paul, and his wife, Jani, were the 2018 Patrons. TGAS teaches entrepreneurship, fiscal responsibility, art show curation, and public speaking skills to their students.
     
  • In September, PDCrx took our efforts to Wisconsin, the origin of our wonderful president, Paul! We attended a Sporting Clay Shoot Out benefitting a local hospice in their efforts to provide better hospice care to the community.
     
  • As the holiday season approaches, we are turning it up a notch! PDCrx is a continuous participant in Lefty’s Adopt-A-Family, benefitting Tulsa Legacy Charter School. Legacy creates a culture of excellence by providing a rigorous, arts-infused curriculum that prepares students for college and the world beyond.
     
  • Throughout November, PDCrx has worked to gather undergarments and toiletries for the clients of Family & Children’s Services. F&CS provides hope and healing to over 120,000 individuals each year, or one in six Tulsans. They heal hurting and abused children, strengthen families and provide hope and a path to recovery for those battling mental illness and addiction.
For more information, contact
Taylor Bradshaw at taylor@pdcrx.com.
 
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Clinical Pearl…

YOU get a Zofran…. and YOU get a Zofran and YOU get a Zofran…
EVERYBODY GETS A ZOFRAN!!


We’ve all said it…”Just give them some Zofran.” But is that really going to help everyone?

Turns out, probably not.


To truly understand and appropriately treat a patient’s nausea, you have to understand the pathophysiologic cause specific to that patient.
What’s the easiest way to remember the various causes of nausea, you might ask? Just remember the V.O.M.I.T. acronym. Fitting, huh??

Continue Reading…
Read Full Article
MEET OUR STAFF
Meet
DiGi Graham,
D.Ph. Doctor of Pharmacy

Director of Clinical Services and Pharmacy Development
 
DiGi received her degree of Doctor of Pharmacy from the University of Oklahoma in 1995. When she graduated school, she immediately entered pharmacy as a compounding pharmacist and  hospice consultant, working with local hospices on medication management and clinical consulting by attending IDG’s as well as servicing the prescription needs of local hospice patients. DiGi owned a compounding and retail pharmacy for more than 10 years during this time, servicing not only hospice patients but creating innovative medication solutions for both humans and animals. DiGi's favorite animals she has been lucky enough to treat were the bull sharks and the miniature shrimp at The Oklahoma Aquarium. DiGi says, “In my spare time, I love to travel and my second passion, next to being a hospice consultant pharmacist, is photography. Travel + photography = amazing joy! I have a 4 year old son that I absolutely adore and who also keeps me running. I’d love to say that he keeps me young, but actually, it makes me feel old and tired at times! He is the light of my life and I enjoy watching him grow and learn. I sometimes have to ask myself if, indeed, AM I SMARTER THAN A 4 YEAR OLD??? Which, brings me to another love…..wine. I do enjoy a nice red after a long day!”


DiGi is the best! We are so lucky to have her on our team! Thanks for all you do, DiGi!!
 
Just For Fun…

The holidays are here & it’s time to celebrate!! After stuffing ourselves with a yummy Thanksgiving meal (or multiple meals) our team got to thinking.. what are our favorite Christmas traditions??

We took this question companywide and here are a few of the favorite festive traditions had by PDCrx employees:

“My mother in law likes to go around the room before we open gifts and each person tell what has happened in their life this year.  It is a nice way to catch up on the people you love since we are all spread so far and wide.”
-Beth Tindle

”Well I’m sure everyone here knows my favorite holiday is Christmas because to me it’s all about Family-Love-Togetherness. Every Christmas as the turkey is in the oven and the coffee is on!  Kathrine, Terry and the kids come over and we start opening our gifts one by one, including our dog Babi.  Once we are done opening our gifts, we call the family in Canada and Baltimore to wish them a Merry Christmas as well.  As we wait for the turkey to be ready, I make breakfast and we watch the movie “A Christmas Story” all together.  Once the turkey is ready, we gather at the table, say Grace and everyone gets to say a little something special that is near and dear to their heart, then we dig in and enjoy the food and the company. Take time to appreciate your loved ones!!!”
-Louise Jordan

“Some of my favorite holiday traditions would be going to Rhema with my family (we have a 4 year old daughter) to look at Christmas lights, spending time and eating with family on Christmas Day. Also, you can’t forget the traditional cookies and milk for Santa, and the big arrival on Christmas Day. This year we started a new tradition with the Elf on the Shelf- and adopted an elf named Jingle-Puff , it was been a huge hit. My daughter LOVES it.”
-Nikki Barnes

“We have a small tree for each child or grandchild and they get to pick the theme!”
-Debbie Redwine

“One of our favorite family traditions is to buy a new, special ornament every year. My husband, stepdaughter Allison, and I go to Rathbone's around Christmas time and each of us choose an ornament to add to the Christmas tree. It's something fun and special for the three of us to do as a family. We have dinner at my in-laws’ home on Christmas Eve and exchange gifts. Then on Christmas Day everyone comes to our house and my husband and I cook dinner for them...beef tenderloin this year... And we all just hang out and enjoy each other's company.”
-Emily Hammer

“Back in 2008, my cousins and I started doing a cousin pyramid! Over the years, some were getting married or having kids, so our pyramid got bigger! Our family, as you might know because of Jordan, is very goofy! We even reenacted a picture we took back in 2001 lol!”
-Ashlyn McBride

See Pics of Cousin Pyramid Below-
 
Where Will PDC Be This Month?
At home with our families and friends celebrating the holidays.

We hope the same for you!!
Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx November 2018 Newsletter

PDCRx November 2018 Newsletter

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PDCRx NOVEMBER 2018 NEWSLETTER

Did You Know…

PDC offers Real-time Reporting!
Did you know you have access to real-time reporting with just the click of a button via PDC Reporting?!
PDC Reporting (a.k.a. PDC Analytics) can be accessed via www.pdcrx.com → Client Login → PDC Analytics. This platform provides data such as Top 10 most expensive medications used by your hospice, Active Patient Reports, Medication Reviews, Antibiotics Reports, Delivery Reports, and the list goes on…


For more information, contact
Taylor Bradshaw at taylor@pdcrx.com.
 

Is there something you would like to be addressed or discussed on the newsletter or blog?!

If so, please let Jaymie know at jaymie@pdcrx.com.
 
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Clinical Pearl…

Deciding Hospice Appropriate Medications

Is this prescription expensive? Is this a medication that is covered by hospice? Is this drug right for a hospice patient?

These are questions that run through a nurse’s head when deciding and ordering medications for their hospice patients. In order to understand how to make these decisions, there are some key objectives that need to be discussed. Such objectives include the concept of polypharmacy, the ability to identify necessary and unnecessary medications in the hospice setting, and the ability to recognize the various pharmacologic classes as well as their possible alternative therapies, if any.
Continue Reading…

 
Read Full Article
MEET OUR STAFF
Meet Brent Stapleton

Brent is a musician, father of 3 children (daughter Jade and McCartney, son Jett) and 1 dog (Phoenix), chicken coup connoisseur, classic rock band enthusiast and PDCrx’s very own behind-the-scenes magic man. All those weekly and monthly reports, as well as the friendly and prompt messaging via PDC Shared Work – all thanks to this guy! Brent has been a vital part of the PDCrx family for 8 years, but he originates from somewhere much... much... colder - Brandon, Manitoba, Canada! (Sorry) He misses his friends, family, Canada’s premier coffee and donut obsession, and Tim Hortons Café & Bake Shop. Although he misses these things, they aren’t enough to leave Tulsa’s seemingly light winter for the real winter weather Canada used to deliver him. And yes, ladies and gentlemen, it’s true what they say about Canadians: Brent is literally one of the nicest human beings you can imagine…which won’t come as a surprise to anyone who has had any sort of correspondence with him!
    Despite the winter weather upgrade, the real reason Brent finds himself in Tulsa is because of his lovely wife and the family they have built. In a past life, Brent worked as a musician in Las Vegas, Nevada. One magical night, he met his now-wife, Tobie, who was visiting Wendover, Nevada from Tulsa, Oklahoma, thanks to winning a radio contest! The story goes: Brent introduced himself on a set break, they exchanged numbers, and the rest is history! After marrying and living in Vegas briefly, they moved to Tulsa to raise their children near family.


Brent is a talented and well-rounded fellow in many ways and we are so lucky to have him on our team! Thanks for all you do, Brent!!
 

November is
National Gratitude Month

This month is National Gratitude Month and our Human Resources Coordinator, Emily, shared with us why this is so important to remember. She shared, “The benefits of practicing gratitude are many! It can be as easy as jotting down a thought or two a day about what you are grateful for on paper, telling people in your life why you appreciate them, and/or focusing on the positive in situations throughout your day.” Thank you Emily, hopefully we can all instill these practices into our day-to-day lives.

Here are a few reasons PDCrx employees are feeling grateful this month-
 
“I am thankful for my beautiful family and co-workers and bosses who support family first!” 
-Jaymie Wilson, Clinical Account Manager

“I’m grateful for waking up every morning, having a house w/air conditioning and heat when needed, food on the table, surrounded by awesome people, a workplace that cares about us, but most of all I’m grateful for my family and extended family and every precious moment I can spend with them. I’m grateful for God’s Grace every day of my life!”
-Louise Jordan, Pharmacy Development & Operations Specialist

“I’m very thankful for toe nail clippers.  I lost my big toenail in Mexico back in 2006 and it grew back really awkward and without a toenail clipper they probably would have had to cut off my toe because it was so in-grown.  Also very thankful for my dogs and people who donated to the Tulsa Girls Art School this year.”
-Paul Hagen, President & Founder

“I’m grateful for a job that I take ownership of and get to make my own. I get to add my personality to it, for example, making up Employee Recognition programs, offering meditation classes, sending gratitude reminders to people to give them ideas of how to show gratitude, etc.  I’m grateful that I have people in my life – at home and at work – that love and appreciate me and that I feel the same way about them. I’m grateful for 70 degree weather in November, the beautiful fall colors, coffee (always), hot cocoa, my family of kitties, my precious husband, and co-workers I consider friends.” 
-Emily Hammer, Executive Assistant & Human Resources Coordinator  

“I am grateful for my family’s health and for having two of the best employers anyone could ask for.”
-Jordan Evans, Senior Account Manager
 
Just For Fun…
It was a wonderful and spooky Halloween here at PDCRx! There is nothing like celebrating a successful October with dressing up and surprise pizza at lunch. (Thank you, Paul!)

Here are some pictures of the fun had at PDCRx:
Where Will PDC Be This Month?
Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx OCTOBER 2018 NEWSLETTER

PDCRx OCTOBER 2018 NEWSLETTER

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PDCRx OCTOBER 2018 NEWSLETTER

Did You Know…

PDC offers Customized Solutions!
We can tailor your formulary to fit the needs of your hospice and providers?!

Tailoring the formulary can have a tremendous effect on cost savings and containment. For more information, please contact Jaymie Wilson, Clinical Account Manager at jaymie@pdcrx.com or call 918-516-7311.
 

Have you completed the PDC Client Survey yet?? If you have not and are interested, please contact Taylor Bradshaw, Account Manager for more information at taylor@pdcrx.com.

 
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Clinical Pearl…

Addiction vs Dependence
“I don’t want to take that medicine because I don’t want to get addicted to it!”
Understandable concern, especially in the light of the current “opioid crisis”. However, it is vital to be educated on what exactly it means to be “addicted”, as well as understand how we expect the body to react to opioids when used properly to control pain – especially in the palliative care setting.
continue reading…
Read Full Article
MEET OUR STAFF
“Jordo”

Meet Jordan Evans
Jordan Evans has been a part of the PDCrx team since May of 2015. He is married to a wonderful norwegian beauty whom he met in a ballroom dancing elective while studying molecular biology at the University of Oklahoma. Jordan’s hobbies include listening to showtunes (Hamilton being his favorite), boxing, and growing his garage transformation business, Periwinkle. One thing that most people don’t know about Jordan is that he is a cat dad. Yup, Jordan is the proud father of an exotic short-hair cat named Hank. Feel free to follow Hank on Insta @odd_eye_hank. Now you know some pretty fantastic facts about Jordan, whom we all call “Jordo”. This 27 year-old Filipino-American is just one of the many talented individuals here at PDCrx.

Favorite Quote: If you can dream it, you can do it. - Walter Elias Disney

Thank you, Jordan, for all that you do and for your devotion to our hospice clients!
 
Just For Fun…

These can be some of our most challenging patients, but at the same time some of the most rewarding!
Get educated about Alzheimer’s here:


Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx SEPTEMBER 2018 NEWSLETTER

PDCRx SEPTEMBER 2018 NEWSLETTER

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PDCRx SEPTEMBER 2018 NEWSLETTER

Did You Know…

We have a blog!
Visit the blog by accessing our website -
 

We want you to be a part of the blog, too! Please share any funny stories, articles, or thoughts with Jaymie Wilson at jaymie@pdcrx.com, as well as anything you’d like to be featured or discussed.

Be sure to follow us on social media so you won’t miss out of any of our edgy, funny, exciting, or educational posts -
PDCRx Facebook
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PDCRx.com

Quick Facts on Methadone Utilization…

“Methadone”, the 3-syllable word that still brings most patients and some providers shudders of anxiety. However, when used appropriately, methadone can be a wonderful pain tool in your symptom management arsenal.
Read Full Article
MEET OUR STAFF
Eduardo

Meet Eduardo Contador.
This month, we would like to highlight yet another PDC gem who has Brazilian ties. Meet our IT Director, and all around “go to guy”, Eduardo Contador. He has been an enormous asset to PDC for 10 years! “Du”, as he is affectionately called, hails from Sao Paulo Brazil. I’m sorry, ladies, he’s married – to a beautiful fellow Brazilian from Rio de Janeiro. Her name is Sthephanie (not a typo – that’s the Portuguese spelling) and she is very competitive, likely due to her expansive volleyball background where she even played division 1!
Du is also athletic and competitive, as he has enjoyed playing soccer nearly his entire life. He continues to play competitively in leagues, but doesn’t appear to have been good enough to have played division 1, like his wife. He did shine, however, in academics at Oral Roberts University where he graduated 2nd in his class (out of 3) with a bachelors’ in Management Information Systems. In addition to playing soccer and being schooled in volleyball by his wife, Du also enjoys playing with his rescued pets (2 Schnauzers and a cat), drinking coffee, and spending early mornings in the office at 5am on the first of each month straightening out our valued clients’ invoices and claims.

Thank you, Eduardo, for all that you do and for your devotion to hospice care!
 
Just For Fun…

Wouldn’t you love to know how many times a shift you say the word “poop”? Me too.
Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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PDCRx AUGUST 2018 NEWSLETTER

PDCRx AUGUST 2018 NEWSLETTER

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PDCRx AUGUST 2018 NEWSLETTER

Did You Know…

Clients can upload patient documents directly to our PDC Shared Work site (pdcrx.sharedwork.com) without having to fax or email? Uploads can include, but are not limited to, new admit face sheets and medication profiles, medication changes or discontinuations, death notices, revocations, etc.

Direct uploads onto this secure, shared website will allow our entire team to access the patient information and make the appropriate changes in the quickest way possible.

For more information on how to complete the simple uploads, please contact our client relations team – Jaymie (jaymie@pdcrx.com) and/or Jordan (jordan@pdcrx.com).

 

“Clients can upload patient documents directly to our PDC Shared Work site”
 

VIEW SHAREDWORK

MEET OUR STAFF
Paul Hagen

Meet our President,
Paul Hagen.

In addition to being the fun and fearless leader of PDCrx, Paul is also a golf enthusiast, animal lover, and family man.
Paul currently lives in Tulsa, OK with his wife. However, neither are native Oklahomans. Paul grew up on a dairy farm in Wisconsin with his saint of a mother. Growing up, he spent much of his time milking his beloved cows, Holstein and Jersey. His wife of 18 years, Janieire, is known to balance out Paul’s mellow side with her vibrant and talkative Brazilian personality! She hails from Sao Paulo, Brasil and loves to play golf and tennis, as well as spend time with friends and family.

Jani and Paul share their home with 3 rescue dogs – Little Willy (who was rescued with the assistance of a good friend, a steak, and a blanket), Carlos (who loves everyone but the mail man), and Lola (who may or may not have eaten 90% of Paul’s shoes and a kitchen chair).


Thank you, Paul, for all that you do and for your devotion to hospice care!
 
We Can Help!


As a valued hospice client of PDCrx,
we provide e-prescribing through RxNT
at no additional cost!

Call Jordan Evans for more information.

888.901.2092

Just For Fun…
Copyright © 2018, All rights reserved.

Our mailing address is:
Palliative Drug Care
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list

PDCRx JUNE 2018 NEWSLETTER

PDCRx JUNE 2018 NEWSLETTER

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PDCRx JUNE 2018 NEWSLETTER

We Can Help!

As a valued hospice client of PDCrx, we provide e-prescribing through RxNT
at no additional cost!


Call Jordan Evans for more information.
888.901.2092

Did You Know…

According to Stoklosa, Patterson, Rosielle, and Arnold (2015), at least 25% of cancer patients and 50% of CHF and COPD patients experience significant anxiety at the end of life. In fact, up to 10% of these patients may qualify for Generalized Anxiety Disorder. 

Are we assessing and monitoring anxiety? Could untreated anxiety be contributing to uncontrolled pain? How can we better help these patients?


VIEW ARTICLE
-Stoklosa, J., Patterson, K., Rosielle, D., & Arnold, R. (2015, July).
Anxiety in Palliative Care - Causes and Diagnosis. Palliative

MEET OUR STAFF
Kim Hampton CSM
Kim Hampton

Kim Hampton joined our PDCrx family in May as our Customer Service Manager.
  She brings with her over 20 years of call center and customer service experience.  Some of her past accomplishments include the implementation of new call center procedures which transformed her teams and work environments into more efficient and effective workplaces.  Using her years of experience and expertise, Kim will be cultivating a PDCrx Customer Service team that will consistently provide excellence and satisfaction.

Kim is married and has a son, Bryce, and a daughter, Briahna.  Being an animal lover, she has two dogs, two cats, and a mini macaw.  In her spare time, she enjoys spending quality time with her family and friends, watching movies, drawing, and doing makeovers.
She is excited to use her years of experience to help facilitate future growth of our company!



Welcome to the family, Kim!
 
Working in Hospice…

Copyright © 2018, All rights reserved.

Our mailing address is:
130 N. Greenwood Ave.
Suite 200
Tulsa, OK 74120

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